Downloading an exported VoiceThread

You will receive an email notification when your export is ready for download, and that email will include a link that takes you directly to the Exports page. You can also access all of your exports at any time by following these steps:

1. Click on your email address in the top-right corner of the page.
2. Select “My Account” from the menu.
3. Click on the “Exports” tab.
4. Look for the export you want to download.

Exports with a status of “Waiting” or “In progress” are still processing. Those that are ready to be downloaded will display a button you can click to download the completed file.

Note: You must download an export within 90 days of initiating it. If you wait longer than this, you’ll need to re-export the VoiceThread.